Privacy Policy

1. Introduction

Maranatha Education Center LLC (“Maranatha,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Website, enroll in our educational programs, communicate with us, participate in online classes, complete forms or surveys, make payments, or otherwise use our Services.

By using our Website or Services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you interact with Maranatha, we may collect the following categories of information.

A. Information You Provide

This may include:

• First and last name;
• Email address;
• Telephone number;
• Mailing or billing information;
• Age or date of birth where necessary;
• Parent or legal guardian information for minors;
• Course or program enrollment information;
• Educational level or placement information;
• Quiz and assessment responses;
• Survey responses;
• Communications with Maranatha;
• Information submitted through Google Forms;
• Information provided when requesting a certificate;
• Payment-related information; and
• Other information you voluntarily provide.

B. Payment Information

Payments may be processed through Stripe or another authorized payment provider.

Maranatha may receive information such as payment status, transaction amount, payment date, and limited payment-related information from the payment processor.

Maranatha does not intend to store complete credit-card numbers on its own systems. Payment processors may collect and process payment information under their own privacy policies and terms.

C. Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically, depending on the technologies currently implemented on the Website.

This may include:

• IP address;
• Browser type;
• Operating system;
• Device information;
• Pages visited;
• Approximate location;
• Referring website;
• Website interactions; and
• Other technical or usage information.

3. Google Analytics

Maranatha uses Google Analytics to help understand Website traffic, usage, and performance.

Google Analytics may collect information about how visitors interact with our Website, subject to Google's applicable technologies and policies.

We use analytics information to understand Website usage, improve our Website, evaluate marketing effectiveness, and improve our Services. Where required by applicable law, Maranatha will provide appropriate notices, choices, or consent mechanisms concerning analytics technologies.

4. Cookies and Similar Technologies

Our Website may use cookies or similar technologies necessary for Website functionality, analytics, security, or other legitimate business purposes.

Because Website technology may change over time, this Privacy Policy is intended to describe our practices generally rather than provide an exhaustive list of every technical technology that may be used.

You may be able to manage cookies through your browser settings and, where applicable, through cookie preference tools provided on our Website. Disabling certain cookies may affect Website functionality.

5. How We Use Personal Information

We may use personal information to:

• Provide educational Services;
• Process enrollment;
• Process and manage payments;
• Provide customer service;
• Communicate class schedules and updates;
• Provide access to class recordings;
• Administer quizzes, surveys, and assessments;
• Provide requested certificates;
• Communicate through email or WhatsApp;
• Maintain student records;
• Improve our educational programs;
• Analyze Website performance;
• Protect the security and integrity of our Services;
• Prevent fraud or misuse;
• Comply with legal obligations;
• Enforce our Terms; and
• Conduct other legitimate business activities consistent with applicable law.

6. Student Communications

Maranatha may communicate with students through email, telephone, WhatsApp, and other communication tools used to administer our Services.

WhatsApp groups may be used for class announcements, reminders, educational communication, and community communication.

Students should understand that participating in a WhatsApp group may make certain account information, such as a name or profile information, visible to other members of that group depending on the user's WhatsApp settings. Students should avoid posting sensitive personal information in group communications.

7. Google Forms and Google Calendar

Maranatha may use Google Forms for quizzes, surveys, enrollment information, feedback, assessments, and other educational or administrative purposes.

We also use Google Calendar to allow prospective and current students to schedule calls and appointments. Information submitted through Google Forms or Google Calendar may be processed through Google's systems and may be subject to Google's applicable privacy policies and security practices.

8. Zoom and Class Recordings

Maranatha uses Zoom to provide online classes. Classes may be recorded for educational purposes.

Recordings may include:

• Instructor video and audio;
• Student video and audio;
• Names;
• Questions;
• Chat messages;
• Classroom discussions; and
• Other content voluntarily shared during class.

Recordings may be made available to paying students enrolled in the applicable program. Students should not share sensitive personal information during recorded classes.

9. Marketing Use of Student Content

Maranatha may use student testimonials, comments, photographs, screenshots, audio, video, or other student-related content for marketing or promotional purposes when appropriate authorization or consent has been obtained.

Where required, Maranatha will obtain additional consent or authorization before using identifiable student content for marketing. Parents or legal guardians must provide appropriate authorization for identifiable marketing content involving minors.

A student may contact info@maranathaec.com with questions or requests concerning marketing use of their identifiable content.

10. Information About Minors

Maranatha permits minors to participate in programs with parent or legal guardian consent. If Maranatha knows that a student is under 13, we will take steps appropriate to the circumstances and applicable law concerning parental consent, collection, use, disclosure, access, and deletion of the child's personal information.

Parents or legal guardians may contact us at info@maranathaec.com concerning a child's personal information.

If we learn that we have collected personal information from a child in circumstances where applicable law requires parental consent and consent was not obtained, we will take reasonable steps to address the situation as required by law.

11. How We Share Personal Information

Maranatha does not sell personal information for money. We may disclose personal information when reasonably necessary to operate our business and provide our Services.

Service Providers

Third-party providers that assist us with:

• Payment processing;
• Online classes;
• Website hosting;
• Analytics;
• Email;
• Communication;
• Educational technology;
• Forms and surveys;
• Customer service; and
• Other business operations.

Examples may include Stripe, Zoom, Google, WhatsApp, and other vendors we may use from time to time.

Legal Requirements

We may disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, comply with legal process, protect our rights, protect the safety of students or others, investigate fraud or abuse, or enforce our agreements.

Business Transfers

If Maranatha is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

12. Data Security

Maranatha uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, online service, electronic transmission, or storage system can be guaranteed to be completely secure. You should avoid submitting sensitive personal information through public or unsecured communications.

13. Data Retention

Maranatha may retain personal information for as long as reasonably necessary to:

• Provide Services;
• Maintain student and business records;
• Process financial and tax records;
• Resolve disputes;
• Enforce agreements;
• Comply with legal obligations;
• Maintain appropriate educational records; and
• Fulfill legitimate business purposes.

When information is no longer reasonably necessary, Maranatha may delete or securely dispose of it, subject to applicable legal and operational requirements.

14. Your Privacy Choices

Depending on your location and applicable law, you may have rights concerning your personal information, including rights to access, correct, delete, or obtain certain information.

Parents or legal guardians may have rights regarding a minor's personal information where provided by applicable law.

Requests may be submitted to info@maranathaec.com. We may need to verify the identity or authority of the person submitting a privacy request before fulfilling it.

15. Virginia Privacy Rights

Maranatha is located in Virginia. Certain Virginia privacy laws may provide rights to eligible consumers, depending on whether the applicable law covers the business and the individual's circumstances.

Where applicable, consumers may have rights concerning access, correction, deletion, data portability, or other processing choices. A parent or legal guardian may have rights concerning personal information belonging to a known child as provided by applicable law.

Maranatha will respond to applicable requests in accordance with the requirements of applicable law.

16. Children's Privacy

Maranatha does not intentionally request more personal information from minors than reasonably necessary to provide the applicable educational Services.

If a parent or legal guardian believes that a child has provided personal information to Maranatha in circumstances where it should not have been collected, the parent or guardian may contact us at info@maranathaec.com. We will review the request and take appropriate action consistent with applicable law.

17. AI and Technology

Maranatha may use artificial intelligence and technology-assisted tools for educational development, administrative tasks, communications, translation, content development, research, customer service, or other business purposes.

AI-assisted systems may process information provided to them when necessary to perform a function. AI-generated information may be inaccurate or incomplete. Maranatha does not represent that AI-generated information is error-free.

Students should not provide highly sensitive, confidential, or unnecessary personal information to AI tools or public-facing technology systems. Where third-party AI providers are used, information may be processed according to the provider's applicable terms and privacy practices.

18. International and Third-Party Processing

Some technology providers used by Maranatha may process information on servers located outside Virginia or outside the United States. By using our Services, you understand that information may be processed by third-party service providers in jurisdictions where those providers operate, subject to applicable law.

19. External Websites

Our Website or communications may contain links to third-party websites or services. Maranatha is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage users to review the privacy policies of third-party services before providing personal information.

20. Marketing Communications

Maranatha may send information concerning educational programs, events, offers, or other business communications where permitted by law.

You may request to stop receiving promotional communications by following available unsubscribe instructions or contacting us. Administrative communications concerning your enrollment, payments, classes, or account may still be sent when necessary to provide the Services.

21. Changes to This Privacy Policy

Maranatha may update this Privacy Policy periodically to reflect changes in our Services, technology, business practices, or applicable law. When changes are made, we will update the “Last Updated” date. Material changes may be communicated through the Website, email, student communications, or other reasonable methods where appropriate.

22. Accessibility

Maranatha is committed to making its educational Services and Website accessible to the extent reasonably practicable. If you experience difficulty accessing educational materials or Website content, please contact info@maranathaec.com. We will make reasonable efforts to assist you or provide information through an alternative accessible method when appropriate.

23. Contact Us

Questions regarding this Privacy Policy or requests concerning personal information may be directed to:

By using our Website or Services, you acknowledge that you have had an opportunity to review this Privacy Policy.